What to expect working with us.
This is how a job runs, from enquiry to handover, and what you get at each step.
Ten steps
Enquiry to handover.
Each step shows the document you get. Click one to see it larger.
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Start here
Send us your enquiry
Send drawings, photos or an outline of the job. If there isn't much to go on yet, we can price it from a survey.
What we need to price it
- Appliance type and how many
- Output in kW or kVA
- Spigot or outlet sizes
- Rough vertical and horizontal lengths
- New flue or existing chimney
- Where it terminates
- Site location
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Normally within 24 hours
Your price
We price from your drawings or survey information. You can have it supply only, install only, or supply and install.
Placeholder. Real example to follow. -
Normally within a week of order
Order and survey
Once you order, one of our engineers visits site. They measure, sketch and photograph the route, so the design matches what is really there.
Survey sketch. Example, details removed. -
Normally within 60 minutes of survey
Calculations and drawings
We size the flue and draw the full route in CAD, from the appliance to the terminal. If you need building control or chimney height approval, you or your consultant submit our calculations and drawings with the application.
CAD drawing. Example, details removed. Placeholder. Real example to follow. -
Before install
Technical submittal
The technical submittal sets out the system we will install on your job. It is ready to pass to your consultant or client.
Placeholder. Real example to follow. -
Normally the same day
RAMS written for your site
Risk assessment and method statement, written for the actual job and site. Ready for your site team before we start.
Placeholder. Real example to follow. -
Normally 2 to 4 weeks from order
Install
Our engineers install the system to the drawings. Every job has a Grün project manager on site. Urgent jobs can be brought forward, and nights and weekends are by arrangement.
On site. A finished generator plantroom. -
Every day on site
Daily photo report
Each day on site you get a photo report from our engineers. You can follow progress without going to site.
Placeholder. Real example to follow. -
Before handover
Testing
We pressure or smoke test the system, as agreed for the project. You get a test report, and a certificate of conformity where applicable.
Placeholder. Real example to follow. Placeholder. Real example to follow. -
Normally before the engineers get home
Handover
The completion report with photos and the O&M pack go into your project folder. Workmanship is covered for 12 months, plus the manufacturer's warranty on the materials.
Placeholder. Real example to follow. Placeholder. Real example to follow.
Ready to start?
Send drawings, photos or an outline. A price normally comes back within 24 hours.